Support Assurance is our flagship package – It means never having to worry about your IT support needs again. It’s having a Proactive IT solution that is budgeted just like your utilities – No more surprises with huge one-off IT expenses. It’s like having your own in-house IT Department without the overhead or headaches of running it. Loggerhead IT Solutions takes care of your IT Support needs while you work on building your business. We work together, as partners, for your success. You need your computers to work in order to build your business and we make sure they do. It’s as simple as that. For a flat, predictable, monthly rate per machine all of your IT support needs are done for you.
We help you control the largest single cost of business technology – the hidden costs of lost time and productivity due to technical problems. You get all of the benefits of having a fully staffed IT department for a small fraction of the cost when compared to staffing your own physical in-house team. This means one less thing on your plate that you have to worry about, therefore alleviating frustration while saving you time and money.
Desktop Security
Enterprise Antivirus
Antimalware/Antispyware
Detailed Reporting
Policy Management – standardized policies and user configurations available across all systems
Client Communicator – Loggerhead IT Solutions icon in your System Tray which can provide important links, company information, standard processes and procedures, self-help scripts and information.
Remote scripting – allows Loggerhead IT Solutions the ability to run various scripts and configurations quickly and seamlessly to one, or all managed systems. These can include software install and uninstalls, systems settings, user windows environment policies, registry changes, and printer installs.
Client Portal – provide asset and inventory reports, systems reports, backup reporting (for Data Assurance clients) and secure remote access to desktops and servers.
LogMeIn Pro – included on all managed systems is the full version of LogMeIn Pro. Through the Client Portal this allows for the secure remote access to any and all of your managed systems.